Facts
The numbers
The marquee numbers behind CTO Zen and Rafal Bergman, with sources and context. £400M+ in commercial value, 67% case automation, £28M in recurring annual savings identified at national scale, four founder exits.
A single page for the figures that appear across this site. Each row links to where the work is described in detail.
| Figure | What it represents | Period | Source |
|---|---|---|---|
£400M+ | Commercial Commercial value across founder ventures and products built or led Four founder companies (GeoVS, Codiance, IQDEV, AdBrain) plus enterprise products led at SRT Marine Systems and Improbable. Includes both direct sales and value delivered into client operations. | 2009 to 2024 | Founder exits, four companies → |
67% | Production AI Customer service cases resolved without human intervention Agentic AI system deployed at one of Europe's largest insurance brokerages. From first contact to resolution, with full audit trail. Delivered as co-founder and engineering lead at AdBrain. | 2024 | Insurance automation case study → |
23% | Production AI Improvement in sales KPIs from AI opportunity layer Built alongside the autonomous resolution system at the same European insurance brokerage. AI-driven identification of cross-sell and upsell opportunities surfaced into the agent workflow. | 2024 | Insurance automation case study → |
£28M | Public sector Annual savings identified at NHS Wales Chief Product & Technology Officer at NHS Wales. £1M delivered in-tenure and £5M in implementation by departure. £28M in recurring annual savings identified across the technology operating model. | 2024 to 2025 | NHS Wales case study → |
30+ | Commercial Countries where maritime surveillance technology I built is in use GeoVS, my first founder company: multi-sensor fusion of radar, vessel tracking and other sensors into one live operating picture. Sold to SRT Marine Systems and developed further during my tenure as its CTO. | 2009 to 2016 | About Rafal Bergman → |
30+ | Defence Countries where defence platforms I led are in operation Simulation and geospatial intelligence platforms for NATO and the UK Ministry of Defence. Built and shipped during tenure as Engineering Manager at Improbable Defence. | 2022 to 2023 | Defence platform case study → |
4 | Commercial Founder ventures, all exited GeoVS (sold to SRT Marine Systems), Codiance (sold to co-founder), IQDEV (exited), AdBrain (exited). VC-backed, grant-winning, and operating-cash-flow-funded across the four. | 2009 to 2024 | Founder exits, four companies → |
6 days | Analytical rigour Of cross-examination as Expert Witness, Hong Kong High Court Criminal case with 39 casualties. Original data processing software I wrote uncovered facts a two-year Commission of Inquiry had missed. Cross-examined by Senior Counsel backed by a tier-one shipping law firm. | Hong Kong High Court | Expert witness case study → |
1 | Recognition National Project of the Year, Kingdom of Bahrain Awarded by His Majesty the King for the Maritime Domain Management System I led the engineering on. Delivered during tenure as CTO at SRT Marine Systems. | 2016 | About Rafal Bergman → |
Innovate UK | Recognition Creative Catalyst Grant Winner, national selection Nationally selected from hundreds of applicants. Awarded to AdBrain for production agentic AI work in regulated industries. | 2023 | About Rafal Bergman → |
300 | Public sector Engineers in the technical organisation led at NHS Wales Strong technical organisation responsible for digital innovation and a strategic portfolio of national products underpinning healthcare delivery for millions. | 2024 to 2025 | NHS Wales case study → |
89 | Public sector Primary public sources behind the Digital Blueprint for NHS Wales A free systems-dynamics analysis of Digital Health and Care Wales, published at bluenhs.org under CC BY 4.0: 11 feedback loops, seven system traps, six sequenced interventions and a 36-month reform plan costed at £5–15M. Built only from the public record. Working papers: DOI 10.5281/zenodo.21444618 (diagnosis) and DOI 10.5281/zenodo.21445084 (design). | 2026 | Digital Blueprint for NHS Wales case study → |
Citation, syndication, or fact-check enquiries: rafal@ctozen.com. Underlying engagement details are kept confidential where appropriate. Public figures are referenced consistently with how the work has previously been described.
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